In the past few years, India has seen a massive e-governance drive from both central and state governments. As part of the drive, e-challan is issued nowadays for traffic violations, which can be paid online. The government has digitised the entire process, which helps in saving time and paperwork. Moreover, people don’t have to stand in a queue.
Centre and state governments have their own websites for filing online e-challan. The Centre's portal is handled by the Ministry of Road Transport and Highways. Apart from paying the fine, you can also check the status of your e-challan and file a complaint if there is any discrepancy.
How is the e-challan generated?
E-challan is issued when you commit any traffic-related rules, knowingly or unknowingly. The e-challan is generated through the Electronic Challan System. The system encrypts all the data of violations and transfers it to a centralized server at the Traffic Control Room. It then generates the e-challan along with photo/video evidence, which is captured through the CCTV cameras installed on the roads. The system then sends the e-challan to the violators through an SMS.
How to pay an e-challan online?
To make the e-challan payment online, follow these steps
1. Go to the online portal (https://echallan.parivahan.gov.in/index/accused-challan)
2. Under the challan details section, enter the challan number and type the Captcha code. If you don’t have the e-challan number, you can search for it by using your vehicle number and driving license number.
3. Click on ‘Get Details’ and make the payment. You can make the payment through UPI apps such as Paytm, GPay. You can also make the payment through internet banking or credit/debit cards.
4. After completing the payment, you will get a confirmation and your ticket will be closed.
How to check the e-challan status online?
To check the status, you can use the link sent to you through SMS on your registered mobile. To check the status via the online portal, follow these steps
1. Visit https://echallan.parivahan.gov.in/
2. Click on ‘Check online services’
3. Select ‘Check challan status’ from the drop-down menu
4. Enter your e-challan number and enter the Captcha code.
5. Click ‘Get Details’
The details of the e-challan issued will appear on the bottom of the page along with the details of the payment made.
You can also file your grievance against an e-challan if it has been wrongly issued or if there is any discrepancy. This can be done using the online portal. You can visit this link (https://echallan.parivahan.gov.in/). Click on the complaint section, fill all the required details, then describe your complaint, and click submit. Your complaint will be raised and you will receive a copy of your complaint on your registered mobile number or your email ID.
